Contact
ChainClarity is run by one person — me, Marcus Webb. There's no customer service department, no PR team, and no contact form that disappears into a black hole. Just my email, and I read every message that arrives.
Whether you've spotted an error, want to suggest a topic, or have something interesting to share about the crypto space — get in touch.
Here are the kinds of messages that make my day. If your email falls into any of these buckets, I'll likely respond within a couple of business days.
Topics you wish existed as a clear explainer. The more specific, the better — "explain RWA tokenization for someone who doesn't trade" works better than "write about crypto".
Spotted an error, a stale figure, or a missing nuance? I genuinely want to know. Corrections get acknowledged and articles get updated.
Did an article actually help you understand something, or did I miss the mark? Either way — the feedback shapes what I write next.
Media inquiries, podcast invitations, or genuine collaboration proposals from independent publications. Crypto project pitches will be politely declined.
I check email once or twice a day, weekdays only. If something is genuinely time-sensitive, mention that in your subject line. If you don't hear back within a week, your message probably ended up in my spam folder — feel free to send it again.
For investment questions, please consult a licensed financial advisor. For wallet recovery or fraud, contact the relevant exchange's support team directly, and consider reporting to your national consumer protection authority.
Your email comes to my personal inbox. I don't add senders to any mailing list, share addresses with third parties, or use email contents for anything other than the conversation we're having. If you'd like more detail, see the Privacy Policy.
Looking for more about who I am and what I write? Check out the Author page or read about the editorial mission.